Frequently Asked Questions
Do you offer refunds if I can't attend the game?
We offer a no refund policy on all deposits.
In unforeseen circumstances we can offer transfer to new game if not sold out.
Match dates and times is out of our hands and we do not take any responsibility for this.
Do you provide travel?
I’m afraid travel is not something we can arrange at the moment. Although we can help with queries on flights/ferries etc.
Packages are currently just hotel and match tickets.
Can we choose where we are seated?
We can certainly take your request. 90% of people will get where they choose to sit although sometimes we cannot accommodate everyones requests. We will attempt to fulfill as many requests as possible.
We DO NOT sell any tier 3 seating in Old Trafford.
Can we just buy tickets?
We do not sell just match tickets. We only sell packages.
I paid a deposit on my order. How do I make my second payment?
Option 1: If you paid your deposit as a guest on the website ie. you didn’t create an account, there will be a link in your order email to make the second payment. If you can’t find your personalised link, contact us with your order number and we can resend it to you.
Option 2: If you paid your deposit while logged into the account you created, log into your Account, go to Orders, go to View, go to Make Payment. Here you can can pay the remaining amount due on your order.
(If you are having trouble with these options you can pay the amount you owe here)